Eligibility:
Once a subscription is activated and learning begins, the service is considered consumed and non-refundable.
Exceptions:
If payment is deducted but access is not granted within 24 hours, users may contact support for a resolution or refund.
Cancellation:
· Users can discontinue use at any time, but no partial refunds will be issued for unused days.
· For exceptional cases, write to support@knolby.com within 48 hours of purchase.
Policy Subject to Change:
Refund and cancellation policies are subject to change based on evolving regulations and platform usage.
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